Support archive
Support
Step-by-step help for funding, trading, account security, API access, and exchange features on Cube Exchange.
All support content is now published as one flat library. Each card keeps its collection label, but the hub itself stays in a single browseable grid.
Deposit or Withdraw Cryptocurrency
How to fund your Cube wallet, submit a withdrawal, and track transfer status.
Updated
Apr 2, 2026
1 min read
Deposit or Withdraw Fiat
Use Settings / Onramp to complete onboarding, link a bank account, and move USD into Cube.
Updated
Apr 2, 2026
1 min read
Closing Open Orders
How to cancel open orders and release reserved balance back to Available.
Updated
Apr 2, 2026
1 min read
Available Balances
How Balance, Available, pending deposits, and open orders work on Cube.
Updated
Apr 2, 2026
1 min read
How to Buy and Sell Cryptocurrency
Use Swap, Bundle, or Trade depending on how much control you want over execution.
Updated
Apr 2, 2026
1 min read
Identity Verification (KYC)
What KYC may require, where to start it, and the most common submission mistakes.
Updated
Apr 2, 2026
1 min read
Close Cube Account
What to do before requesting account closure and where to send the final request.
Updated
Apr 2, 2026
1 min read
Account Recovery
What to do if you lose sign-in access or need help with key-share or wallet recovery.
Updated
Apr 2, 2026
1 min read
Address Book & Whitelisting
Save withdrawal destinations, manage address warmup, and restrict withdrawals to approved addresses.
Updated
Apr 2, 2026
1 min read
Bug Reporting
Where to report security issues, bug-bounty findings, and regular account problems.
Updated
Apr 2, 2026
1 min read