Bug Reporting
Where to report security issues, bug-bounty findings, and regular account problems.
Mar 27, 2025
Security disclosures
If you believe you found a security vulnerability, report it through Cube's bug bounty program at HackenProof or email security-disclosure@cube.exchange.
Regular product bugs
For product issues that do not involve a sensitive security finding, contact support through in-app chat or email support@cube.exchange.
What to include
- The page or route where the issue happened.
- Exact steps to reproduce it.
- Your device, browser, and approximate time of the incident.
- Screenshots or screen recordings when they help explain the problem.
Do not send secrets
Never include passwords, recovery phrases, private keys, or full API secrets in a bug report.